What changed, and why.
Product changes with the reason attached. Material changes to the terms or the privacy policy are announced here rather than only reflected in a new date at the top of those pages.
Newest first.
Every entry says what changed and what it was wrong about before, because a changelog without the second half is a list of features.
- August 2026
The site was rebuilt
The home page is the new design and the two previous landing pages are kept at /legacy/lewis and /legacy/verseo: reachable, deliberately out of the search index, because three pages arguing for one product split one ranking three ways. Forty pages went up with it, all generated from one content file, which is why the header, the footer and the tokens on them cannot drift from the home page.
- August 2026
There is a contact form, and it reaches a person
This page used to say there was none, and that writing one which bounced would be worse than admitting it. Both halves were true; the page was still wrong, because the only route in was to start an account, which excludes exactly the person a contact page is for. The form writes to a queue somebody reads and closes with a note.
- August 2026
A travel time you cannot source is refused
Distance and travel time were split, because they are not the same kind of claim. An exact distance is arithmetic and free; a travel time is not, and an invented “about a 12 minute walk to the Prudential Center” was passing every outbound rail and sending. There is now no detour multiplier anywhere in the product: a minute figure comes from a provider that traced streets or it does not exist, and the unrouted sentence says “0.9 miles away in a straight line”.
- August 2026
A yes belongs to the question asked last
A closing note could go out on the same turn as a held draft, so an agent read two asks, answered the second, and the product applied the answer to the first. The closing note is registered as a question in its own right now, and the approval queue is checked before anything claims there is nothing outstanding. Approvals.
- Earlier
The rules moved out of the prompt
The guardrails run on the model’s output rather than being described to it in advance, at every autonomy level, with no path around them. That is the change everything else on the trust pages depends on.
A changelog that only lists what was added is a list of features.
Every entry above says what the product was wrong about before it. If you want these by email rather than by remembering to look, the footer has a box for that.