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Comparison

Capture is a different problem from reactivation.

A search site’s job is to turn a visitor into a lead. That is upstream of everything Lewis does: by the time Lewis is involved, the capture happened two years ago and nobody has spoken to them since.

Two ends of the same funnel

A website platform earns its keep at the top: fast IDX search, listing alerts, a form somebody fills in. Whether that lead is worth anything depends entirely on what happens next, and “what happens next” for most portal and site leads is a sequence and then silence.

Lewis is the silence end. It works the contacts a site captured and nobody followed through on.

Side by side

One row per thing an agent actually asks about.

How Lewis and A website-and-CRM platform differ
LewisA website-and-CRM platform
IDX search site and lead captureNoYes, the core of it
Listing alertsNoYes
Works a two-year-old captured lead over textYesVia sequences
First message quotes your own note about themYesMerge fields and behaviour
Every message held for your approvalYes, by defaultRead the vendor’s own documentation
Refuses to assert a property factYes, mechanically: there is no MLS behind LewisIt has real MLS data, so this is not its problem
SetupImport a CSVA site build

Everything below about Lewis is checkable in this product. Everything about the other side is a description of the CATEGORY it belongs to, not a claim about its internals. For anything specific, and for current pricing, read their own documentation. If something here is out of date or unfair, tell us and it gets fixed.

The one place this comparison is genuinely interesting

A site platform has real MLS data. Lewis does not, and it is built to refuse rather than approximate: no square footage, no price, no availability, no travel time it cannot source from a routed provider.

That looks like a straightforward disadvantage and mostly it is. It is also why a message from Lewis cannot contain a confident wrong number about a home, and a system that has the data still has to decide what to do when the data is stale, which is a harder problem than it sounds and is not one this product has to have an answer to.

The honest summary: if a lead needs listing data, they should be on your site or on the phone with you. Lewis’s job is to find out whether they want to be.

Where the handover goes

Lewis stops the moment somebody asks to see a place. That is a deterministic rule, not a threshold: no amount of “we should qualify them further” can swallow the single clearest signal in the business.

Using both

Naturally. The site captures and alerts; Lewis works the captures that went cold. It reads an export, writes nothing back, and needs nothing from the site.

Other comparisons

Your book is already full of people who meant it.

Point Lewis at the export and he works it over text, every draft still waiting on your yes.